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Glossary

What is an API?

You rarely touch one directly, but APIs decide which apps your AI tools can connect to and how a company pays for AI.

Updated

Definition

An API (application programming interface) is a set of rules that lets one piece of software send requests to another, such as a script asking an AI model for an answer.

What it means at work

The chat window is one way to use an AI model; the API is another. When a developer builds AI into a tool, such as a reporting app that writes summaries, that tool talks to the model through the API and the company pays per use rather than a flat subscription. The same idea connects spreadsheets, email and other systems to each other.

What the sources say

An example

Your finance system exports invoices, and a small script sends each one to an AI model through its API to extract the vendor and due date. You never open a chat; the result appears in a spreadsheet.

A common misconception

Many people think using an API means being a programmer. Increasingly, tools like Claude Code can write the connecting script from a plain-English description. What you still own is the judgment: what data is sent, where it goes, and whether the output is right.

Sources

Frequently asked

Is API data treated differently from chat data?

Providers often have separate terms for API and consumer chat use, including how data is retained. Check the provider's current terms and your company policy.

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