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AI questions, answered plainly

The things professionals actually ask about AI: where to start, which tools to use, what is safe to paste in, and what is worth learning. Each answer leads with the short version.

Getting started

8

Question · Getting started

Do I need to know how to code to use AI at work?

No. Modern AI assistants take instructions in plain English, so you can draft emails, summarize documents, clean spreadsheets and even build small…

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Question · Getting started

How long does it take to learn AI?

You can get real value from AI in a single afternoon by using it on one or two real tasks. Becoming comfortable, with prompts you trust and an…

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Question · Getting started

Is an in-person AI class worth it?

An in-person AI class is worth it if you want hands-on practice with an instructor watching, protected time away from your inbox, and a cohort to…

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Question · Getting started

Is it too late to learn AI?

No. The tools are changing so fast that nearly everyone is still learning, and using them well depends heavily on knowing your own field, which…

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Question · Getting started

What can AI actually do for my job?

For most office jobs, AI can draft and edit text, summarize long documents and threads, clean and analyze spreadsheet data, do first-pass research…

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Question · Getting started

What is the best AI course for non-technical professionals?

The best AI course for a non-technical professional is one where you practice hands-on, get feedback from an instructor, and leave with something…

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Question · Getting started

What is the fastest way to learn AI for work?

The fastest way to learn AI for work is to use it on your own real tasks, with someone or something giving you feedback on the results. Pick two…

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Question · Getting started

Where should a beginner start with AI?

Start with one mainstream assistant, such as Claude, ChatGPT or Microsoft Copilot if your employer provides it, and use it on one real task this…

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Tools

10

Question · Tools

Can non-programmers use Claude Code?

Yes. Claude Code takes instructions in plain English and writes and runs the code itself, so you do not need to program to use it for tasks like…

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Question · Tools

Is ChatGPT Plus worth it for work?

ChatGPT Plus is worth it if you use ChatGPT most days and the free tier keeps limiting you, and if your employer allows a personal account for the…

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Question · Tools

What are AI agents?

An AI agent is an AI system that works toward a goal by taking several steps on its own, using tools such as file access, search or email, instead…

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Question · Tools

What is Claude Code?

Claude Code is Anthropic's agentic coding tool. It reads files, edits them and runs commands on your behalf, and is available in the terminal, in…

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Question · Tools

What is MCP (Model Context Protocol)?

MCP, the Model Context Protocol, is an open-source standard for connecting AI applications to external systems such as files, databases, search…

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Question · Tools

What is Microsoft Copilot?

Microsoft Copilot is Microsoft's AI assistant built into Microsoft 365 apps such as Word, Excel, PowerPoint, Outlook and Teams. It combines large…

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Question · Tools

What is OpenAI Codex?

Codex is a ChatGPT-powered agent from OpenAI that gathers context, takes action and produces results for a task you describe. OpenAI's…

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Question · Tools

What is OpenClaw?

OpenClaw is an open-source AI assistant that runs on your own computer and connects to messaging channels such as WhatsApp, Telegram, Slack,…

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Question · Tools

What is Perplexity good for?

Perplexity is an AI-powered search tool suited to research questions where you want a fast overview of what the web says about a topic, with…

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Question · Tools

Which AI tool should I use at work?

Choose based on the task and on what your employer allows. Use Microsoft Copilot if you live in Word, Excel and Outlook and your company licenses…

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AI at work

9

Question · At work

Can AI review contracts?

Yes, AI can do a useful first-pass review of a contract: summarizing it, flagging unusual or one-sided clauses, and comparing terms against your…

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Question · At work

How do you automate data entry with AI?

To automate data entry with AI, define the exact fields you need, have an AI tool extract them from each source document or email into a…

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Question · At work

How do you automate weekly reports with AI?

To automate a weekly report with AI, write down the report's inputs, structure and rules, then have an AI tool such as Claude Code assemble the…

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Question · At work

How do you make AI write like you?

To make AI write like you, give it two or three samples of your real writing, describe your habits specifically (sentence length, openings,…

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Question · At work

How do you summarize long documents with AI?

To summarize a long document with AI, upload or paste it, say who the summary is for and what decisions it should support, and ask for a specific…

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Question · At work

How do you use AI for meeting notes?

To use AI for meeting notes, start with a transcript or your own rough notes, then ask the assistant to produce decisions, action items with…

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Question · At work

How do you use AI to write emails?

To use AI to write emails, give the assistant the situation, the recipient, what you want to happen and the length and tone, plus a sample of your…

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Question · At work

How do you use AI with Google Sheets?

The simplest way to use AI with Google Sheets is to describe your columns and your goal to a chat assistant such as Claude or ChatGPT and ask it…

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Question · At work

How do you write better AI prompts?

To write better AI prompts, include four things: the context (who you are and the situation), the task, the format you want, and any constraints…

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Safety & privacy

6

Careers

5

The class

4

Applied AI Workflow Automation · Boston

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Two days, hands-on, 20 seats. You practice AI workflow automation on provided case files for email, documents and spreadsheets. Next class: early 2027, dates to be announced · $1,299 tuition.

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