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Glossary

Microsoft Copilot: a plain-English definition

The name covers several products, which is why licensing questions are confusing. Here is the short version.

Updated

Definition

Microsoft Copilot is Microsoft's AI assistant, built into Microsoft 365 apps such as Word, Excel, PowerPoint, Outlook and Teams and available as a chat.

Full explainer: What is Microsoft Copilot? covers this in more depth, with examples and current plans.

What it means at work

Microsoft’s documentation says Copilot experiences differ by license. Copilot Chat (Basic) is the standalone baseline experience included with eligible Microsoft 365 licenses, and it can use organizational content, but you must explicitly provide that content with your prompt. The Microsoft 365 Copilot add-on (listed as Premium) adds priority access for better performance and availability. It also provides grounding of responses in organizational data (emails, files, meetings, calendars, teams, or organizational relationships) through Microsoft Graph. Microsoft lists access scoped by user permissions among what powers all Copilot experiences. A middle tier, Microsoft 365 Copilot (Basic), gives standard access inside the apps without the add-on, and Microsoft says standard access is subject to service capacity and might vary throughout the day.

What it does in each app

Microsoft’s list of in-app features:

Microsoft says chat experiences in Microsoft 365 apps vary depending on your tenant configuration and license.

An example

Before a client call, you ask Copilot in Outlook to summarize a long thread and list open questions. It answers from the email you have open.

A common misconception

Copilot is not one product with one feature set. What you see depends on your license and your organization’s settings, and the name also covers GitHub Copilot for coding. If a feature from a tutorial is missing, check your license first.

Sources

Frequently asked

Is Copilot the same as ChatGPT?

No. Both are AI assistants, but Copilot is Microsoft's and is tied into Microsoft 365, with enterprise data protection for eligible work accounts.

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